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General

What are your business hours?Bakery FAQ's

Can I pick-up my order before or after bakery business hours?

Where is the best place to park?

How do I place an order?

How far in advance should I place an order?

Once my order has been placed, may I cancel or change it?

Do I need to pre-pay when I place an order?

Do you deliver?

Do you offer seating?

Do you accept personal checks and credit cards?

Do you ship your desserts?

Do you offer gift certificates?

Do you give tours of the bakery?

Can I book a party at the bakery?

Do you teach cake decorating or baking classes?

Who do I contact for help or questions regarding my order?

Can you provide desserts for a corporate or other special events?

Do you provide corporate gifting?

Are you hiring?

Do you offer internships?

How old do I have to be to work at the bakery?

Do you offer summer jobs?

Products

Do you have a price list?

Can I have anything I want drawn on my cake?

Do you make shaped cakes?

Do you offer "gluten-free" products?

What is the difference between your "wheat-free," "flourless" and "vegan" products?

What other "alternative" products do you offer?

Do you offer "nut-free" products?

Can you make something based on a family recipe that I provide?

Will you alter your recipes if I want something added or omitted?

Do you offer desserts on a wholesale basis?

Weddings

How far in advance should I order my wedding cake?

Do you offer wedding cake tastings?

Is there a fee for wedding cake tastings or consultations?

Do you offer desserts other than traditional tiered wedding cakes for receptions?

More Questions?

Feel free to e-mail us at info@icingonthecakebakery.com or call us at 408.354.2464 during our business hours. We're happy to assist.
General wedding inquiries: weddings@icingonthecakebakery.com.

 
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